Monitoring & Maintenance

Many IT issues can be prevented with the regular maintenance and patching of servers and workstations. Additionally monitoring your network for issues such as a struggling switch (high CPU usage, rebooting, etc.) can detect and pinpoint an issue early, causing you less downtime.

MONITORING & MAINTENANCE SUBSCRIBERS RECEIVE A 20% DISCOUNT ON ALL OTHER SERVICES AND HOURLY CHARGES.

How It Works

Such A Nerd installs a management machine (MM) in your network closet that allows us to monitor your network and call you if there is a problem. The MM allows us to control when and what updates are pushed. This gives us a chance to review patches and either apply or postpone. We review the patches each month and confirm with the IT community that the patches are safe before applying them.

Workstations and Servers:

–Patches: Windows updates and brand-specific updates (Dell/Lenovo/HP device drivers)

–Scans: System scans, Defrag, Disk Check

Network Equipment (Routers, Switches, Firewalls):

–Back up configuration

–Update firmware

–Review logs for issues

PRICING:

$300 charge to set up the management machine and get your network connected and configured in the RMM (remote monitoring and management) server.

$200/month for a very small business (up to 5 workstations, 1 server, 3 network devices)

$350/month for a small business (up to 10 workstations, 3 servers, 5 network devices)

$500/month for a mid-sized business (up to 20 workstations, 5 servers, 10 network devices)

A LA CARTE

Network monitoring

$100 a month plus the initial setup fee ($300)

Server/workstation maintenance

$50 per server for maintenance per month plus the initial setup fee ($300)

$40 per workstation for maintenance per month plus the initial setup fee ($300)

$40 per network device for maintenance per month plus the initial setup fee ($300)